What is it?
Telemedicine is a live, virtual visit with your doctor using webcams or smart phones. We can treat you remotely, write prescriptions and recommend treatments.
Why should I do a telehealth visit?
During the current COVID-19 pandemic it is safer for you and allows for social distancing. No more waiting in waiting rooms. No driving to the office. You can do an appointment from the comfort of your own home or office.
How does it work?
Call the office to schedule an appointment just like you normally would. Multiple platform options are available. We recommend Zoom, which is HIPAA compliant, but can use FaceTime or Skype as well (although these platforms are not HIPAA compliant). If using Zoom, we will email you a link to your appointment. No software, downloads, or login is required. Ahead of your appointment we ask that you go to our website and complete your online patient information form.
What happens during my visit?
Your doctor will talk with you and ask questions just like a normal office visit. We may ask you to help with your exam-- feel your neck or take pictures of your throat with your smart phone. If you have concerns about limitations of your exam there are several fairly inexpensive devices that can be purchased online that can allow for you to share pictures of your ears or nose with your doctor.
What can you actually do for me?
By listening carefully and asking the right questions we can use our years of experience and expertise to diagnose and make treatment recommendations.
What if you can’t help me with telehealth?
Most problems can be treated with telehealth. However, if your doctor feels that your problem is an urgent matter that needs to be evaluated in person, we will arrange an in person visit taking care to follow all precautions to keep you and us as safe as possible.
How much does it cost?
Due to the current COVID-19 pandemic, all health insurance companies (including Medicare and Medicaid) have pledged to pay for telehealth visits. Individual costs are set by your individual insurance plan but should be comparable to a regular office visit.
Is there anyway you can see in my ear or nose?
Patients seen in a telemedicine clinic can have specially equipped scopes used to transmit images of their ears and noses. For patients at home, inexpensive digital otoscopes can be purchased online and images shared with your doctor if you feel it is necessary.